Terms & Conditions

TEMPORARY SERVICE INTERRUPTION NOTICE

Mug Face will be temporarily suspending operations to allow our team to spend time with family. We will not be processing orders between now and October 17th. During this period, our online store will remain open, and we invite you to continue placing orders. Please be advised that all orders received during our hiatus will be processed and shipped within one week following our return.

As a token of our appreciation for your patience during this time, we are offering a 15% discount on all purchases. Use promo code BREW15 at checkout. This offer is valid exclusively during our absence.

Please be aware that our ability to communicate will be limited while we are away. We appreciate your understanding and thank you for your continued support.

Introduction

These Terms of Service (“ToS”) govern your use of the mugface.com.au website and any related services.
By accessing or using our website, you agree to these ToS.

Definitions

“We”, “our”, or “us” refer to Mug Face, the owner of the website.
“You” or “your” refers to the user or viewer of our website.

User Obligations

Users must be 18 years or older or have parental consent to use this site.
Users agree not to engage in any illegal or prohibited activities while using the website.

Products & Services

All product descriptions and prices are subject to change without notice.
We reserve the right to limit quantities of products sold.

Payments

We accept online payments using the Square payment gateway. Credit cards, direct deposit and cash.

Shipping and Delivery

Estimated shipping times, methods, and potential delays.
Any restrictions or conditions regarding international shipping.
Returns, Refunds, and Exchanges

Refund Policy

Please refer to our Refund Policy.
We comply with the Australian Consumer Law. Any guarantees, warranties, or rights provided by the law will prevail over these ToS.
Limitation of Liability

While we strive for accuracy, we cannot guarantee that all information on the site is free from errors.
We are not liable for any indirect, incidental or consequential damages related to the use of our site.

Privacy

We take your privacy seriously and adhere to the Privacy Act 1988 (Cth) and any other relevant legislation.
Please refer to our Privacy Policy for more information.

Intellectual Property

All content, logos, graphics, and designs are the property of Mug Face, or licensed from other providers.

Changes to the ToS

We reserve the right to modify these ToS at any time. Users are expected to review the ToS periodically.

Governing Law

These ToS will be governed by and interpreted in accordance with the laws of Australia.

Dispute Resolution

Any disputes related to these ToS or use of the website should first attempt to be resolved through direct communication with us.

Your Cart